Refund Policy

Last Updated: 04/10/2024

Thank you for choosing Rebackk. We strive to provide high-quality services. This Refund Policy outlines the circumstances under which you may be eligible for a refund for the services you purchase from us.

1. Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

• Refund requests must be submitted within 30 days of the original purchase date.
• The service must not have been fully utilized or accessed beyond the trial period.

2. Requesting a Refund

To request a refund, please follow these steps:

• Contact us at legal@esportzvio.com. Include your order number, the service purchased, and the reason for your request.
• Provide any additional information that may assist in processing your refund.

3. Review Process

After receiving your refund request, we will:

• Review your request within 5 business days.
• Notify you of the approval or rejection of your refund.
• If approved, process the refund within 10 business days to your original payment method.

4. Non-Refundable Items

Certain items and services may be non-refundable, including:

• Any services that have been fully utilized or accessed during the initial 30 days.
• Custom or personalized services.

5. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our Site. Your continued use of our services after any changes indicates your acceptance of the new Refund Policy.

6. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at legal@esportzvio.com.

By purchasing services from us, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.